In the process of upgrading and applying Indy Online Output 3.3 (hereinafter referred to as Indy 3.3), we collected some common problems from customers, and some usage tips. Below we list these contents, hoping to make more Many customers can make the software upgrade more effective, faster and simpler.
1. Where can I get the upgrade package for this version?
a) In order to cooperate with this upgrade activity, we specially made a supporting website (), which not only provides the download and upgrade package of the software, but also gives a detailed description of the software, and provides complete system installation instructions and instructions , Welcome customers to browse and download;
2. What are the requirements of Indy 3.3 for computer software and hardware systems?
a) This question needs to be answered in two parts:
i. The Indo 3.3 client is written in Java language. It is green software ready to install and use. The installation program capacity is only 1.3m. In the current ADSL network situation, it usually only takes 10 seconds to download. To run the client program, only a Pentium 2 computer is required, 128m of memory is sufficient, and there is no requirement for the operating system;
ii. Indy 3.3 central terminal is developed using the latest and most popular Microsoft .Net platform C # language. Before installing it, first make sure that Microsoft .Net Framework 1.1 or above is installed on the computer, and the database driver (MDAC) is required. In version 2.8 or above. In addition, if your computer is using windows2000 system, then please mark the Service Pack 4. After completing the above preparations, it is easy to install the central terminal of Indy 3.3. The installation file is only 5m, and it is usually downloaded in half a minute. (If you have the installation CD-ROM of Yinyi 3.3 on hand, you only need to put the CD-ROM into the CD-ROM drive, and the installation wizard will automatically guide you to complete the installation step by step, which is very simple.)
3. Why is there a new file sometimes, but the system will not immediately know and start downloading?
a) Considering that too frequent connection refresh will cause the server to be overburdened and affect the service to customers, Indy 3.3 uses the mechanism of querying every 30 seconds to search for new files. So sometimes after a file reaches the server, it will be delayed for a while before it starts to be downloaded (but this delay will not exceed 30 seconds).
4. If our company uses more than one computer to carry out online output business, how to arrange to adapt to this upgraded version?
a) The central terminal of InnoE 3.3 prohibits the same computer from repeatedly logging in, but allows multiple computers in a LAN to log in at the same time, and each logged-in computer can receive complete customer files without affecting each other . However, considering the uniformity of the work arrangement of the exporting company, we recommend that the customer only use one computer for online output business file reception, and then realize the file distribution by setting the file saving path. This is also an improved solution to the situation where multi-front-end processing files that are easy to cause in previous versions are likely to cause confusion;
5. The design of Instant Easy 3.3 is very good, but it also caused a small problem: the file downloaded to the hard disk, our staff does not know which file has been processed, which file has not been processed, what is it Is there a good solution?
a) In fact, this problem can be obtained through a combination of file saving path, file server and other means to get a good solution: set the file saving path in the software to a dedicated server in the company LAN, and then each staff When you need to fetch the file for processing, use the cut (Ctrl-x) operation method, remove one of the processing one, so that the entire company can only use one computer to be responsible for online output file reception business (such as question 4) People in all departments can get the file, and it can avoid the problem of missing or repeated processing of the file.
6. If we need to receive documents with large capacity frequently, can Indy 3.3 handle it?
a) In the test of the actual operating environment, the success rate of sending and receiving files with a capacity exceeding 1G using Indy 3.3 reached more than 95%.
b) Note: In the current domestic network environment, it usually takes nearly 10 hours to send a 1G file, and it takes nearly 2 hours to receive the file. In this process, the chance of network congestion or even disconnection is quite large, so the success rate of sending such files through the network has been very low.
7. The network condition of our company has been unsatisfactory, often disconnected. Will the printing of 3.3 will increase the success rate of receiving documents?
a) It should be said that because Yinyi 3.3 has a perfect disconnection judgment and breakpoint resuming mechanism, it can be used normally even when the network condition is bad. However, frequent disconnection will inevitably reduce the efficiency of file reception. Therefore, while we promise that Yinyi 3.3 can work normally, we also recommend that your company overhaul the network to better improve work efficiency;
8. After upgrading to Indy 3.3, can the original version 3.0 and 3.1 continue to be used?
a) Yes, the new and old systems exist in parallel without interfering with each other. However, we strongly recommend that you use version 3.3 after upgrading to get started as soon as possible and enjoy the benefits and convenience brought by the new version. At the same time, try to reduce the use of the old version, because the original version will be completely cancelled after a period of parallel operation.
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