Custom cabinets, a cabinet that meets the individual needs of the individual, usually tailored by the designer according to the owner's preferences, but hidden in size traps - designers often measure more than the actual size required, consumers are unknowingly Pay for this extra size in meters.
Cabinet exposure does not match
Don't pay the full amount until the cabinet is installed. The actual countertop length they sent was quite different from the length calculated by their designers. We just paid the money off, and now we find that the length of the counter that was actually sent to us is 0.7 meters shorter than the designer calculated, and they refused to refund. From the Guiyang sales department to their Hefei headquarters, they did not admit that they were wrong... such a complaint post was clicked by users.
According to the post, a custom-made cabinet is an L-shaped layout, and the size error mainly appears on the flue of the intersection of the two countertops. According to the designer's drawings, one side of the flue is contained in the cabinet. The length of the flue must be included in the length of the cabinet, so that the length of the countertops of the two cabinets is exactly 3.9 meters. However, the actual decoration of the owner's home is that the flue is not included in the cabinet. It is considered that the flue size should not be counted in the inside. The two countertops add up to 3.2 meters, which is 0.7 meters less.
It is reported that after the customer service personnel saw the complaint from the netizen, they immediately launched a detailed investigation. The result was that there was a problem with the calculation method of the local seller. The headquarters had sent someone to apologize and refunded the money from the owner.
Size errors can be avoided
Dimensional errors have become a major cause of repeated complaints about cabinets. Coincidentally, a consumer who ordered a cabinet in Wuhan also encountered similar situations. I purchased the whole cabinet on December 4, 2010 and signed a contract. In Wuhan Xudong Haomeijiadian, due to the mistake of the designer's work, the original design size and actual error of 200 mm (designed as 400 mm), the formed cabinet can not be installed in my house, I have to cancel the cabinet. In a complaints center section called 315 Hotline, the reporter saw that the netizen said that such behavior caused the cabinet to lose its beauty.
An industry insider bluntly said that the size of the customer is much larger, and it is not excluded that the designer has ulterior motives. A lot of size and more money, is a trap for custom cabinets. Errors in the size of the cabinets are common problems encountered by cabinet companies in the design, production and installation, but this can be avoided. An error rate is set inside the enterprise, generally the error length does not exceed 2 cm. Beyond this range is the designer's problem.
Designer borrows money for size
The industry believes that designers may use size errors to make money. According to reports, the custom cabinets are measured in advance, at least the length of the cabinet, cabinet doors, countertops, and the hardware, sink, hood and stove. Before drawing out the drawings, the designer usually has to take 2-3 measurements to make it accurate, and then ask the customer to pay the full amount once when placing the order. Because it is the first payment, many designers will do the tricks on the size of the design, deliberately put a larger amount of size, so that customers have more money, and the cabinets actually delivered to the customer's home are somewhat deficient. The drawing indicates that the countertop is 5.1 meters, and the actual size of the cabinet delivered to the home is only 5 meters or 4.8 meters long. This small 2 cm is not visible at all, and few people go to it.
Not only the countertop, but also the designer often touches the corners of the cabinet, the cabinet that is close to the wall, and so on. There are a lot of 2 cm here, where there are a lot of 3 cm, and the seven seven eight eight places add up, the size is not big. The size of the customer has to pay for this size, the greater the amount, the more the designer gets the commission. According to the source, some daring designers often falsify factories and consumers at the same time, that is, the size of the order submitted to the factory is the size that the owner actually needs, and the order for the consumer is more than the amount. Wrong size. The money that customers pay more is often smothered by designers.
Industry reminder - consumers should give custom product size. If there is manual participation in the design and production of customized products, the only way to avoid product size errors is to carefully check the goods after receiving the goods, and take a ruler around the amount. If you find something wrong, you can report the situation to the manufacturer according to the signed purchase contract, apply for a full refund or withdraw the excess amount. In addition, try to buy the products of the brand enterprise, whether it is quality or after-sales, it can be guaranteed.
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